![]() Additionally, if your iPod is low on power, you may need to wait for it to charge off of your computer's power supply for several minutes until iTunes is able to recognize it.Try disconnecting your iPod and reconnecting it, opening and closing iTunes, and restarting your computer before reaching out to iTunes support. ![]() iTunes is somewhat notorious for experiencing problems with new devices. If iTunes doesn't seem to be recognizing your device automatically, don't despair. ![]() Open the folder, then select Apple > MobileSync > Backup. Where are iTunes backups stored If you're on Windows PC, go to the Search bar and enter appdata. If you're on a Mac, manually check for updates by opening the App Store and selecting Updates > Install. Wait for iTunes to complete before proceeding - this may take several minutes. To manually check for iTunes updates on a Windows PC, go to Help > Check for Updates. The App Store in iTunes has all the same apps that you find on other devices. Click to download the app, which may prompt you to enter your Apple ID password. Then click the App Store button and search for the app you want to download. You may also notice a progress bar appear at the top of your iTunes window indicating that iTunes is downloading data required to interface with your iPod. Open iTunes and select Apps from the drop-down menu. You will know this is happening if you see the trademark Apple logo appear on your iPod without prompting. ![]() Within a few moments, iTunes should recognize the iPod. ![]() When you connect your iPod, iTunes should launch automatically. ![]()
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